The duties of a butler encompass welcoming and registering guests, organizing dining and leisure activities, and maintaining the quality of guest rooms and suites to meet both hotel and guest expectations. Overall, your role is integral to ensuring our guests have an exceptional stay experience.

Responsibilities:

1. Welcome and assist guests upon their arrival, ensuring they settle into their rooms comfortably.

2. Proactively anticipate guests' preferences, including allergies and dislikes, to provide personalized service.

3. Possess a comprehensive knowledge of available spirits and specialty foods.

4. Monitor and replenish wine and spirit inventory as needed.

5. Serve meals and beverages to guests.

6. Coordinate with housekeeping to schedule room cleaning at guests' convenience.

7. Fulfill guest errands as required.

8. Maintain cleanliness and tidiness of guest rooms, attending to any necessary upkeep.

9. Offer recommendations and arrange additional amenities for guests.

10. Bid farewell to guests upon check-out.

11. Maintain a well-groomed appearance at all times.

12. Stay informed about hotel safety and hygiene policies.

13. Perform all tasks with discretion, professionalism, and a courteous demeanor.

Requirements and skills:

1. Previous experience as a Butler or in a comparable role within the hospitality sector.

2. Proficient in multitasking with strong organizational abilities.

3. Capacity to adjust effectively in a dynamic environment.

4. Dedication to delivering exceptional customer service.

5. Meticulous attention to detail.

6. Familiarity with local restaurants, theaters, and attractions.

7. Capability to handle confidential matters efficiently and discreetly.

8. Familiarity with food and wine pairing would be advantageous.

9. Possession of an Associate’s or Bachelor’s degree in hotel management.

The typical salary range for a Butler falls between HRK 12,137 and HRK 19,896.