Flight delay is typically calculated by subtracting the scheduled departure time from the actual departure time of the flight, measured in minutes or hours. For instance, if a flight was scheduled to depart at 10:00 AM but departed at 11:30 AM instead, the delay would be 1 hour and 30 minutes. The method of calculating this delay may vary depending on the airline and the applicable air passenger rights regulations.
For example, under European Union Regulation (EC) No 261/2004, a delay that exceeds three hours upon arrival generally qualifies for compensation.
Regarding compensation claims, passengers in the European Union should typically file their claims within two to three years after the affected flight, as specified by Regulation (EC) No 261/2004. However, this timeframe can vary among EU member states. To ensure a smooth claims process, passengers should familiarize themselves with the specific requirements and procedures outlined by the airline or relevant regulatory authorities and gather all necessary documentation, such as flight details, boarding passes, and receipts for any additional expenses incurred due to the disruption.